1. Information We Collect

We collect the following information when you use our platform:

• Personal Information: Name, email address, phone number, shipping address
• Payment Information: Processed securely through third-party payment providers
• Order Information: Purchase history, product preferences
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Send order confirmations and delivery updates
• Provide customer support
• Improve our platform and services
• Comply with legal obligations

3. Payment Security

All payment transactions are processed through licensed and PCI-DSS compliant payment service providers. We do not store credit card information or mobile money credentials on our servers. Payment data is encrypted using industry-standard SSL/TLS protocols.

4. Data Sharing

We share your information only with:

• Payment processors to complete transactions
• Delivery services for physical product shipments
• Legal authorities when required by law

We never sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Security Measures

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your data.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: info@deistack.com
Phone: +255764156730